Shipping Policy

At Nathalie Haddad Beauty, we are committed to delivering your order as quickly and safely as possible. Every order is carefully prepared and packed to ensure it arrives in perfect condition.

Processing Time

* Orders are processed within 1–2 business days.
* Orders placed on weekends or public holidays are processed on the next business day.

Shipping Within Qatar 🇶🇦

* Same-Day Delivery is available for eligible orders placed before the daily cut-off time.
* Orders placed after the cut-off time will be delivered on the next business day.

International Shipping 🌍

We proudly ship worldwide.

* Estimated delivery time: 3–7 business days for most destinations.
* Delivery times may vary depending on customs clearance and the destination country.

Shipping Costs

* Free Worldwide Shipping on orders over $1499 QAR.
* Shipping fees for orders below the free shipping threshold are calculated automatically at checkout based on your destination.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number so you can monitor your shipment every step of the way.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country’s customs authorities. These charges are the responsibility of the customer.

Delivery Delays

While we work with trusted shipping partners, unexpected delays due to customs, weather conditions, or courier operations may occasionally occur. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order. Nathalie Haddad Beauty cannot be responsible for delays or failed deliveries caused by incorrect information provided at checkout.

Need Help?

If you have any questions regarding your shipment, our Customer Support team is always happy to assist you.

Contact us anytime through WhatsApp or email, and we’ll be happy to help.